12/7/2021 - Public Safety Telecommunicator – Trainee
Public Safety Telecommunicator – Trainee
Department of Emergency Services and Public Protection
Starting Salary: $33,000* * = Effective 2022
Duties: Reports to the Supervising Public Safety Telecommunicator. Under close supervision as a trainee, receives and responds to telephone or other electronic requests for emergency assistance including law enforcement, fire, medical, or other emergency services and/or dispatches appropriate units to response sites; studies the operation of a variety of equipment including terminal-computer oriented data processing and communications equipment; learns to work rapidly and accurately under time pressures, distractions and stress; observes how information is received and maintained and ensures confidentiality ; cooperates with supervisory officers and PST’s to assure accurate and prompt handling of all calls; related work as required.
Requirements: Ability to speak clearly and concisely in a pleasant manner under stressful circumstances. Ability to quickly comprehend written and oral explanations and demonstrations. Ability to work rapidly and accurately under pressure of time, distractions and stress. Familiarity with basic laws and regulations, including the laws, rules, regulations, standards, policies and procedures of the FCC helpful. Ability to function harmoniously in an organized and effective teamwork environment dependent upon responsiveness and accuracy.
Note: Selected applicant will be required to take a dispatching software test prior to an interview.
Requires 12-hour shifts of 7 a.m. to 7 p.m. or 7 p.m. to 7 a.m. Offers of employment are contingent upon successful completion of physical fitness screening and criminal background checks.
Appointees who successfully complete the 12-month training period will be eligible for advancement under Civil Service Commission procedure to the title of Public Safety Telecommunicator. The inability of an employee in this title to attain a level of performance warranting advancement and where applicable, certification by OETS, will be cause for separation.
Applicants should submit a cover letter and resume to:
Wheeler Fazenbaker
Application Deadline: December 21, 2021
The County of Cumberland is an Equal Opportunity Employer striving for diversity in the workplace.
Apply Online Here