Duties:  Reports to the CATS  (Cumberland Area Transit System) Division Director; under supervision, records telephone communications and receives and relays radio messages to various vehicles and other personnel; receives complaints and information; makes entries, inquiries, cancellations, and modifications of records as requested; receives and answers telephone, radio and/or video display inquiries; responds to inquiries regarding the application of regulations or policies; prepares and maintains records of calls; maintains records and files; performs moderately complex and non-routine clerical work requiring the utilization of keyboarding or typing skills; formats and key enters/types correspondence, documents, reports, charts and other materials on a computer console, typewriter, or other key entry device used by the agency; may provide guidance and assistance to staff; does other related duties as required.

Requirements:  Ability to carry out oral and written directions. Ability to remain calm and decisive in emergencies. Ability to perform repetitive operations including answering inquiries without loss of equanimity, patience, or courtesy. Ability to operate telephone and radio equipment in a department communications program. Ability to organize assigned telephone and radio dispatching work and develop effective work methods.  Knowledge of office routines, equipment, and practices.  Ability to operate an alphanumeric keyboard or typewriter with speed and accuracy to produce documents such as letters, memos, reports, charts, forms, and other materials.   Ability to utilize various types of electronic and/or manual recording and information systems used by the agency, office, or related units after a period of training.  Ability to format, use, and prepare forms, charts, and other documents.  Ability to proofread documents and correct errors.  Ability to perform tasks after receiving written or oral explanations and demonstrations.  Six (6) months of experience in radio dispatching or work involved in the operation of radio and telephone equipment.  Possession of a Commercial Radio Operator Permit/License of any level issued by the Federal Communications Commission may be substituted for the above experience.  One (1) year of clerical experience operating an alphanumeric keyboard or typewriter to produce documents such as letters, memos, reports, charts, forms, and other materials.

NOTE: Successful completion of a clerical training program with a minimum of 700 clerical training hours or 30 semester hour credits in secretarial science from an accredited college or university may be substituted for the experience requirement indicated above. Coursework must include keyboarding/typing skills, methods, and procedures; other courses may include, but not be limited to, office procedures, word processing, and business English.  Applicants will be required to demonstrate proficiency in keyboarding or typing.  Offers of employment are contingent upon successful completion of physical fitness testing that includes drug screenings and criminal background checks.

The County of Cumberland is an equal employment opportunity employer. We are committed to recruit and hire qualified individuals without discrimination and regardless of race, creed, color, national origin, age, ancestry, nationality, marital or domestic partnership or civil union status, sex, pregnancy, breastfeeding, gender identity or expression, disability, liability for military service, affectional or sexual orientation, atypical cellular or blood trait and genetic information (including the refusal to submit to genetic testing).

Cumberland County employment is governed by the rules and regulations of the New Jersey Civil Service Commission.